2.1 When nuying a Photo Booth from us you do so in accordance with this Buying Agreement. You are deemed to have accepted the Buying Charge of the Photo Booth, and other terms such as delivery, which have been quoted to you at the time of placing your order.
2.2 Any contract for the buying of the Photo Booth is between you and RAKIA.
2.3 These Terms and Conditions will remain in place on the website and can be accessed by you at any time. The Terms and Conditions displayed on the website at the time of buying your booth shall apply. We reserve the right to amend or update our Terms and Conditions at any time and any subsequent bookings made by you shall be governed by such terms. We reserve the right to alter our pricing on our literature and website at any time without prior warning but this will not affect buying which has been confirmed by us.
3.2 Payment
3.2.1 A Photo Booth will not be delivered on the requested date or time if the payment has not been paid.
3.2.2 Any extra costs or services that have been added outside of the original signed quote and between payment of the deposit and completion of the Buying Period will be invoiced separately.
3.2.3 Failure to collect on time will result in late payment charges equivalent to interest on the late payment which shall be calculated on a daily basis by the third-party shipping company.
3.2.4 You are not entitled to a refund where you delay taking your package which can lead to the photo booth being damaged, lost, or stolen after delivery or any breach by you of these Terms and Conditions.
3.3 Cancellation
3.3.1 In the event that you decide to cancel your order you must notify us immediately in writing. The 30% deposit out of the total amount paid is non-refundable unless deemed otherwise subject to the discretion of RAKIA.
3.3.2 The applicable cancellation fee plus any production costs incurred up to the date of cancellation will be deducted from the deposit paid and the balance shall be refunded to you within 30 days of receipt of your cancellation notice.
3.3.3 At your option and provided you give us more than 7 days’ notice of cancellation you may cancel the order and request that the payment is transferred to an alternative order.
3.4 Graphics & Art Work
3.4.1 Templates will be provided by us should you want the Photo Booth and photos to be customized with graphics. Artwork should be provided by you in a print-ready format as specified in the templates. RAKIA cannot be held responsible for any shortcoming or mistakes in the artwork that you supply. RAKIA can provide a basic art working service but we do not accept any responsibility for editing or proofing of artwork provided. Design work of images/art can be arranged for an additional fee as stated in your Quote or offered for free. RAKIA only acts as an intermediary between you the client and our printers. Artwork must be supplied by the given deadline and no later. Artwork submitted after a deadline may be subject to extra charges to ensure production in time for your event. Production of artwork submitted after the given deadline cannot be guaranteed and RAKIA cannot accept responsibility in such circumstances. RAKIA does not accept responsibility for charges incurred and or of production due to artwork submitted post given deadline date or time. If you require proof before printing this must be requested by email before printing.
5. Installation and Use of the Photo Booth
5.1 Flashmat requires a maximum of one hour to set up and test the Photo Booth correctly. If you require the Photo Booth to be set up in a shorter period then we cannot be held responsible if it is not set up correctly or ready on time. RAKIA cannot be held responsible if for any of the above reasons we cannot deliver the Photo Booth on time for your event.
5.2 You must ensure that the space provided for the Photo Booth is suitable (at least 50 cm width x 50 cm length, 2 m height) and that an adequate power supply is provided.
5.3 All technical issues or other problems concerning the Photo Booth that cannot be resolved by the buyer must be reported to RAKIA as soon as possible in order to provide us with an opportunity to remedy the problem.
5.4 Some features require an internet connection which it shall be your responsibility to provide. A minimum upload speed of 1Mbps is required. Where we supply a 4G connection the speed of connection will be dependent upon the ultimate service provider and we cannot be held liable for any delays in connection or connection failures as a result of using a 4G.
5.5 Where you have elected to transport the Photo Booth, you will be responsible for any damage to the Photo Booth or related equipment howsoever caused including any damage caused by third parties and you agree to indemnify us against loss, damage, cost or expense that we may incur as a result.
5.6 We cannot be held responsible for the number of times the Photo Booth, and the social features are used or prints made. In this instance, no financial reimbursement shall be given.